Roy Barnes

Roy Barnes is a twenty-year veteran of the hospitality business. As Sr. Vice President of Customer Experience Development for Marriott International -Marriott Vacation Club International, Roy oversaw the development and execution of Marriott’s resort services, creative services, communications and customer response teams.

Recognized as a leading authority on creating, delivering and managing world-class customer experiences, Roy's speaking and consulting style is highly interactive, engaging and challenging.

Currently head of Blue Space Consulting (a public speaking and consulting firm), his client list includes:

Department of Defense – Washington Headquarters Service
Hewlett Packard
Michelin, N.A.
Datamark
Sterigenics
Southwest Airlines

Click here for the video, Getting to Awesome.

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WHY YOU
SHOULD ATTEND

Consider these facts:

“Companies with high levels of engagement increased operating margins by almost four percent over a three-year period.”
- Towers Perin/ISR
71% of Americans who go to work every day are not engaged in their job. This equates to business operating at one-third their capacity.
– Gallup Group
Engaged employees perform 20% better and are 87% less likely to leave the organization.
– Maritz Market Research
Disengagement costs 250 billion dollars due to low productivity alone.
– Gallup Poll
According to the Harvard Business Review article, “Rebuilding Companies as Communities,” by Henry Mintzberg, “Companies must remake themselves into places of engagement, where people are committed to one another and their enterprise.”

Sponsored By:

Lunch Sponsor:
Leonard, Street and Deinard

Collaborative Partners:
Enterprise Minnesota
Greater Mankato Growth
Minnesota Council for Quality

Roy Barnes

WHY YOU SHOULD ATTEND

WHY YOU
SHOULD ATTEND